Data Protection

Batvasa Privacy Policy — Your Data, Our Responsibility

Everything you need to know about how your data is protected on Batvasa, how it is used, and what rights you have — all explained here in plain English, without any legal jargon.

Last Updated: 1 January 2026

In short: Batvasa never sells your personal data. It is used solely to manage your account, process payments, and maintain platform security.

Important: By using Batvasa's services, you agree to this Privacy Policy. If you have any questions, support@batvasa.clickto get in touch.

SSL Encrypted Connection
0 Sale of Data to Third Parties
24/7 Security Monitoring
KYC Identity Verification System

Batvasa's Commitment to Data Protection

The measures we have taken to protect your privacy.

SSL Encryption

All pages on Batvasa are secured with SSL (Secure Socket Layer) technology. Every piece of data exchanged between your browser and our servers is fully encrypted.

No Sale of Your Data

Batvasa never sells your name, mobile number, email, or any other personal data to advertisers or third parties. This is a core principle of our policy.

KYC Security

The identity verification process protects your account from unauthorized access. No one can open a fake account in your name or withdraw funds without proper verification.

Secure Data Storage

Batvasa's database is secured under internationally recognised security standards. Encryption and access controls are applied to all stored personal data.

Limited Access Policy

Within Batvasa's internal team, only those who need access to your data can view it. Browsing out of curiosity is not permitted.

User Controls

To view, correct, or delete your data, simply submit a request to support. Batvasa respects your rights.

01

What Types of Data We Collect

Batvasa collects several types of information — some you provide directly, and some is collected automatically. Details are outlined below:

👤
Identity Information
  • Full Name
  • Date of Birth
  • National ID Number
  • Passport Information (if applicable)
📱
Contact Information
  • Mobile Number
  • Email Address
  • Home Address (where applicable)
💳
Financial Information
  • BKash/Nagad Number
  • Transaction History
  • Deposit & Withdrawal Records
🎮
Gaming Activity Data
  • Game History & Bet Amounts
  • Win & Loss Records
  • Preferred Game Type
  • Session Duration
🖥️
Technical Information
  • IP Address
  • Device Type & Operating System
  • Browser Type
  • Login Time and Date
🍪
Cookie & Tracking Information
  • Session Cookies
  • Preference Settings
  • Site Usage Patterns

02

How Your Information Is Collected

Batvasa collects data through several methods:

  • Provided Directly: You provide data directly when filling out the registration form, uploading KYC documents, contacting support, or making a payment.
  • Automatic Collection: While you use Batvasa, device information, IP address, browsing behavior, and gaming activity are automatically recorded.
  • Cookies: This website uses cookies to store your preferences and session information.
  • Payment Providers: Transaction confirmation details from bKash or Nagad are automatically received by our system.

03

How Your Data Is Used

Batvasa uses your information for the following purposes:

  • Account Management: To complete login, password reset, account verification, and KYC processes.
  • Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
  • Customer Support: To resolve issues, review complaints, and provide support.
  • Security: To detect suspicious logins or transactions and keep your account secure.
  • Responsible Gaming: To identify problematic gaming behaviour and provide appropriate support.
  • Legal Obligations: To report to regulatory authorities and comply with anti-money laundering laws.
  • Service Improvement: To analyze user experience and improve the platform.

Batvasa does not use your data for: To send unsolicited advertisements, sell to third parties, or engage in discriminatory profiling.


04

Who Your Information Is Shared With

Batvasa shares your data only in limited, specific circumstances — your protection is always the priority:

  • Payment Providers: Only the information necessary to confirm transactions is shared with bKash and Nagad.
  • Game Provider: Only the minimum necessary information is shared with providers such as Pragmatic Play or Evolution Gaming, strictly for the purpose of operating games.
  • Legal Authorities: Data may be disclosed under court orders, regulatory requests, or applicable anti-money laundering laws.
  • Security Auditor: Limited data may be shared with specialist fraud prevention services.

Batvasa never sells or transfers your personal data to advertising companies, data brokers, or any unrelated third parties. This is a non-negotiable condition of our policy.


05

Cookie Policy

Cookies are small text files stored in your browser. Batvasa uses cookies to improve site performance and make your experience smoother.

You can disable cookies through your browser settings, though some site features may no longer work as a result.


06

Data Protection Measures

Batvasa has put both technical and organizational measures in place to protect your data:

  • SSL/TLS Encryption: All site traffic is encrypted. A lock icon in your browser confirms the connection is secure.
  • Database Encryption: Sensitive data is stored on our servers in an encrypted format.
  • Access Control: Only authorized personnel within Batvasa's team can access specific data.
  • Security Audits: System security is regularly tested through third-party audits.
  • Suspicious Activity Detection: Unusual logins or transactions are flagged automatically.
  • Firewall & DDoS Protection: Advanced technology is used to protect our servers against attacks.

That said, keep in mind — no one can guarantee 100% security on the internet. Batvasa makes every effort to protect your data, but keeping your password strong and not sharing it with anyone is equally important.


07

How Long Your Data Is Retained

Batvasa retains your data only for as long as necessary — it is never held longer than needed.

  • Account Information: For the duration of your active account and at least 5 years after closure, due to legal obligations.
  • Transaction Records: Financial transactions are retained for 7 years, as required by law.
  • Gaming History: For the duration of your active account and for 2 years after it is closed.
  • Support Conversations: 2 years after resolution.
  • Cookie Information: By cookie type (see the table above).

After the retention period, data is securely deleted or anonymized so that no individual can be identified.


08

Your Rights

As a Batvasa user, you have several important rights over your own data:

Right to Access Your Data
To see what data Batvasa holds about you, submit a request to support. You will receive a response within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction — either through your account settings or via support.
Right to Erasure
You may request to close your account and delete your data. Where legal retention obligations apply, complete deletion may not be possible.
Right to Restrict Processing
You may request that the processing of your data be temporarily paused for specific reasons.
Right to Data Portability
You may request a copy of your personal data in a portable, commonly used format.
Right to Object
You may object to marketing or certain types of data processing.

To exercise any of your rights support@batvasa.clickto reach us by email. We will respond within a maximum of 30 business days.


09

Children's Privacy

Batvasa is strictly prohibited for users under 18. We do not knowingly collect any data from minors.

If a minor is found to have created an account, we will immediately close it and delete all associated data. Parents or guardians who believe their child has registered on Batvasa are encouraged to contact us.


10

Privacy Policy Updates

Batvasa may update this Privacy Policy when necessary. For significant changes, we will:

  • We will notify you by email or SMS.
  • We will show a notification when you log in to the platform.
  • We will update the "Last Updated" date at the top of the page.

Continuing to use Batvasa after a revised policy is published will be taken as your acceptance of the updated terms. It's worth checking back on this page from time to time.

How secure is your data with Batvasa?

Before registering anywhere online, many people ask themselves: "Will this site keep my data safe?" That's a completely natural — and important — question. Especially when you're sharing your mobile number, national ID, and financial details, a little caution goes a long way.

Batvasa's privacy policy was created as a direct response to these concerns. We believe every user should have full control over their own data — and ensuring that is Batvasa's responsibility.

What Actually Happens to Protect Your Data?

Many people assume "SSL" or "encryption" is just marketing language. In reality, it's a genuinely effective technology. When you log in or make a payment on Batvasa, your data travels through an encrypted tunnel. Even if someone intercepts it along the way, all they'll see is meaningless code — not your actual information.

Not even Batvasa staff can see your password. That's because passwords are stored in a "hashed" form — meaning what's saved is a mathematical transformation, not the actual password itself. If you forget your password, you'll need to reset it, since no one has access to the original.

Why Is It Safe to Submit KYC Documents?

Many people hesitate to submit a photo of their national ID — and that's understandable. But providing this information on Batvasa is actually there to protect you. Imagine someone finds out your mobile number, opens an account, and tries to withdraw funds. With KYC in place, they won't be able to make a withdrawal without a verified ID.

KYC documents are stored in encrypted form within Batvasa's systems and are accessible only to a limited number of staff directly involved in the verification process. Once a document has been verified, the original is automatically removed from the system and only the verification result is retained.

No Need to Worry About Cookies

The word "cookie" makes many people uneasy, but cookies are simply a way to remember your preferences. Batvasa uses cookies to maintain your login session and remember your language settings. Passwords and payment details are never stored in cookies.

You can disable cookies from your browser settings, but you will need to log in each time and some features may not be available.

How to Request Deletion of Your Data

To close your account or request data deletion, email support@batvasa.click. Batvasa will erase all your data within the specified timeframe, except where legal obligations require otherwise (e.g., retaining financial records for 7 years).

When you request data deletion, Batvasa will clearly confirm what has been removed and what must be retained for legal reasons — with full transparency, nothing hidden.

Protection from Spam and Unsolicited Promotions

Batvasa never shares your mobile number or email with advertising companies. If you receive a suspicious SMS or email claiming to be from Batvasa, it is most likely fraudulent. Report any such communication to support — we will investigate.

Simply put — share your information with Batvasa without worry. We only use it to the extent necessary to deliver your services. Nothing more.

Steps You Can Take to Protect Your Data

Batvasa does everything it can on its end — and with a few simple steps from you, your account security becomes even stronger.

  • Use a strong password — a mix of letters, numbers, and symbols.
  • Never share your password with anyone — not even someone you know.
  • Avoid using Batvasa on public Wi-Fi.
  • Always log out after you're done, especially on shared devices.
  • Do not log in to Batvasa through unknown links or emails.
  • If you notice any suspicious activity on your account, contact support immediately.
  • Complete your KYC — it's there to protect you.

Contact Us

For any privacy-related questions or requests.

Email
support@batvasa.click
Response within a maximum of 3 business days
Live Chat
Log in to the platform and click the chat icon
Typically replied to within 5 minutes
Service Hours
Seven days a week, 8:00 AM to 12:00 AM
For urgent matters, email us 24/7

Privacy Request: To view, delete, or correct your data, write "Privacy Request" in the subject line of your email. You will receive a response within 30 business days.

General Inquiries

Frequently asked questions about privacy and account security.

Batvasa's policy allows only one account per person. Two different people living at the same address may each open their own account, but there are a few things to keep in mind. Since they share the same device and IP address, the system may flag this automatically. It is best to notify Batvasa support in advance to avoid any complications later. Each account must be registered with a separate national ID and a separate mobile number — two accounts cannot be created using the same details. If one person is found to be running two accounts, that is a policy violation and both accounts may be closed.

That's a completely valid question, and there are a few ways you can verify it yourself. First, look for "https://" and a padlock icon in your browser's address bar before batvasa.click — that confirms an SSL connection. Second, Batvasa operates under an international license that is subject to regular audits. Third, check your transaction records — when you deposit, you will receive a notification on bKash/Nagad and the transaction will also appear in your Batvasa account. Your personal information is protected through SSL encryption, a limited access policy, and regular security audits. No one at Batvasa knows your password because it is stored in hashed form. If you notice anything suspicious, contact us immediately via live chat or at support@batvasa.click.

Play with Peace of Mind — Your Data Is Safe

Your data and funds on Batvasa are completely secure. Register now and enjoy the best online gaming experience in Bangladesh.

18+ | Play Responsibly | Responsible Gaming Policy

বাংলা